Become a crucial part of our customer support framework as a Remote Chat Technician, specializing in text-based customer assistance. This role involves interacting with customers via live chat platforms like website chat or Facebook Messenger, providing guidance and support right from your home. Perfect for those who excel in written communication, you will ensure that every customer interaction is smooth, professional, and exceptionally handled.
What you will be doing: You will be required to reply to live chat messages on a business’s website or social media accounts. This includes answering customer questions, providing sales links, and offering discounts.
Rate: $35 per hour.
Requirements: You need to have access to a laptop, phone, or tablet and have a reliable internet connectivity. You also need to have at least basic English writing skills.
Skills/background needed: These are entry level chat support roles, so comprehensive training is provided, and you do not need to have done any paid live chat work before.
Location: Remote work worldwide (United States preferred).
Live chat assistants are in huge demand globally right now. So if you can start right away, please apply below.